Teller I - Central Bank, Cherokee

Central Bank

Cherokee, Iowa

The Teller I is responsible for providing quality customer service per Bank standards in accurately and efficiently completing various financial transactions in adherence to all Bank policies.

Desired Qualifications:
  • High School Diploma or equivalency preferred
  • Minimum of one (1) year of experience in customer service/cash handling

Application Instructions:

Apply at

  • Portray a positive company image and engage in professional and friendly communication with customers
  • Actively listening to customer needs and inquiries to determine appropriate service actions
  • Refer any customer questions regarding products or services to the appropriate person
  • Accurately enter customers' transactions into computer to record transactions and issues computer-generated receipts
  • Cash checks and pay out monies after verifying signatures/endorsements are correct, written and numerical amounts agree, and accounts have sufficient funds
  • Balance/count currency, coin, and checks in cash drawers by hand or using currency-counting machine, and calculate daily transactions using computers, calculators, or adding machines
  • Receive and count daily inventories of cash and drafts. Monitor bank vaults and ATM's to ensure cash balances are correct. Order a supply of cash to meet daily needs
  • Carry out special services for customers as requested in adherence to Bank policy
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits
  • Identify transaction mistakes when debits and credits do not balance
  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Resolve problems or discrepancies concerning customers' accounts
  • Explain, promote, or sell Bank products or services using computerized information about customers to tailor recommendations
  • Count, verify, and post armored car deposits
  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items
  • Perform clerical tasks such as typing, filing and answering multi-line phone system
  • Performing all other duties as assigned

Location: Cherokee, Iowa

Open: Friday May 12th

Close: Wednesday June 21st 2023

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