Site Manager, Trivium Life Services - Cherokee

Trivium Life Services

Cherokee, Iowa

We are seeking a high-energy individual to join our team as a Site Manager. The role is responsible for the overall team that delivers services to persons served and management of program operations in the assigned market(s). The Site Manager is an integral part of the middle management team and key to the success of Trivium Life Services mission.


Salary  $55,000 - $58,000 a year

We offer a competitive package

  • Paid Time Off
  • Medical
  • Dental
  • Flexible Spending Account
  • Matching 401K
  • Employee Assistant Program
  • Tuition and Continuing Education Reimbursement
  • Company Paid Short Term and Long-Term Disability
  • Company Paid Term Life Insurance
  • And many more!!!!!


Desired Qualifications:

This position requires the following minimum qualifications to be met:

  • Bachelor's degree from an accredited college or university preferred; or a demonstrated combination of experience, coursework, and trainings in a related field (management/sales/social services).
  • A minimum of three (3) years of experience in management and/or operational management.
  • Preferred experience in a health care field and/or the service area of intellectual disabilities or mental illness, and experience with Medicaid.
  • Demonstration of strong leadership, organizational, analytical, and management skills (managing people, processes, and projects) with a focus on program coordination, staff development, and support to those vital employees delivering care to persons with disabilities. 
  • Must possess or secure and maintain certification in First Aid and CPR; and a valid Chauffer's license with a driving record that is acceptable to Trivium Life Service's auto insurance company.

Application Instructions:

Apply at


This position includes, but is not limited to, the following essential functions:

  • Manage the site's program services to meet standards of CARF, HCBS, DIA, and other regulatory services, as well as abide by and enforce all Company policies and procedures related to scope of work.
  • Ensure Quality Assurance standards in delivery of services in all aspects, including accreditation and compliance surveys, compliance with Quality Framework requirements, and service documentation. Manage the billing process ensuring submission in a timely fashion and revenue is maximized in accordance with delivery of high-quality services. 
  • Abide by and enforce all company safety policies, Americans with Disabilities Act (ADA) standards, Occupational Safety and Health Administration (OSHA) regulations, Health Insurance Portability and Accountability Act (HIPPA) regulations, Corporate Compliance policies, and Code of Ethics; employ safeguards as directly by Safety committee, HIPAA laws and the Trivium Life Servicers Compliance Officer and CEO.
  • Provide subject matter (SME) to Regional Senior Director and/or designee, Vice President of Operations, Senior Leadership Team, Board of Directors, and all staff in assigned focus areas, including:  HCBS, ID Waiver, Habilitation Waiver, Money Follows the Person, etc.
  • Collect, analyze, report, and make recommendations on service data, including incident reports, human rights restrictions, behavioral support plans, and outcome measurement system.
  • Develop and oversee assigned program budgets.  Monitor and adjust expenditures monthly to stay within annual budget.  Ensure that all revenue targets are monitored and met. 
  • Direct operations strategies by analyzing trends and designing strategies and performance measurements to promote better productivity, program compliance and fiscal management.
  • Work closely and collaboratively with Service Coordinators to effectively advocate for persons served with funding sources, case managers, CPC, social workers, and employers; ensure open communication channels with all stakeholders.
  • Work closely and collaboratively with Service Coordinators to collect, analyze, report, and make recommendations on service delivery data, including, incident reports, human rights restrictions, behavioral support plans, and outcome measurement system, as well as safety measures.
  • Ensure appropriate staffing levels for all market programs to meet client demand and optimize staffing levels to drive program growth, following standard recruiting and hiring processes as implemented by the HR department.
  • Effectively recruit, hire, train, assign, direct, control, counsel, discipline, and evaluate performance of assigned staff, while ensuring compliance with employment law and securing appropriate staffing levels to meet client's needs. 
  • Assist with program census/enrollment at budgeted capacities, while actively pursuing additional opportunities to sustain and expand programs.
  • Provide effective stewardship with all Company assets, including, but not limited to, facilities, equipment, and vehicles.
  • Manage operational strategies by analyzing trends and designing strategies and performance measurements to promote better productivity, program compliance, and fiscal management.
  • Ensure that positive relationships are developed and maintained with other providers, local businesses, not for profits and other community stakeholders.
  • Hold meetings to ensure proper communication and collaboration between programs, in concert with service coordination. 
  • Work a flexible schedule to accommodate the Company's needs as applicable.
  • Other duties as assigned by supervisory personnel.
  • Reasonable accommodation may be made to enable individuals to perform the essential functions of the position.

Location: Cherokee, Iowa

Open: Friday May 19th

Close: Monday July 10th 2023

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