Information Technology Administrator 1 - DHS,

State of Iowa, location is at MHI/CCUSO

1251 W. Cedar Loop, Cherokee, IA 51012

The Division of Information Technology (DoIT) provides adaptable, secure, and cost-effective technology services and solutions for the Department of Human Services (DHS) across all divisions. We manage all of DHS's IT assets, projects, and resources, and we deliver technology and expertise to support the citizens of Iowa and their families every day. This includes consistently delivering top tier performance and value to citizens as a trusted partner and services provider.
DoIT is committed to the pursuit of creative and innovative solutions that enable our Agency to help Iowans achieve healthy, safe, stable, and self-sufficient lives through the programs and services we provide.  We strive for an IT culture that identifies the newest, most effective solutions through discovery, open discussion, and collaboration

Job Summary
The Department of Human Services (DHS), Division of Information Technology is seeking an Information Technology Administrator 1 for the Cherokee (CHE) Mental Health Institute and the Civil Commitment Unit for Sexual Offenders in Cherokee, IA.
We are looking for a highly motivated, skilled IT professional to provide advanced technical support to approximately 200 CHE staff. In this role you would apply your knowledge to support and assist with a variety of software and hardware solutions used by DHS and CHE.

Salary: $69,284.80 - $106,683.20 Annually

Desired Qualifications:

Graduation from an accredited four-year college or university and experience equal to four years of full-time professional work which involved project oversight of systems analysts, systems programmers, computer programmers and computer operators;


an equivalent combination of education and experience substituting the equivalent of six months of full time work experience in the development of computer applications or maintaining computer software systems for each year of the required education to a maximum substitution of two years;


substitution of one year (thirty semester or equivalent hours) of graduate level course work in Computer Science or Management Information Systems for one year of the required work experience to a maximum substitution of one year;


employees with current continuous experience in the state executive branch that includes experience equal to eighteen months of full time work as an Information Technology Specialist 4;


employees with current continuous experience in the state executive branch that includes experience equal to nine months of full time work as an Information Technology Specialist 5.

For additional information, please click on this link to view the job description. (Download PDF reader)

Application Instructions:

Please apply online at

Contact for this position is Scott Konfrst -


Supervise the day-to-day operations of the Information Technology (IT) department, directing the work of employees responsible for network management, support systems, and electronics technology.
Provide functional supervision to all levels of institutional staff in computer operations, problem analysis, and resolution.
Establish policies and procedures for data processing within the institution with regard for overall institutional policies and goals.
Research, evaluate, and recommend hardware and/or software purchases for system enhancement.   Prepare necessary documentation for procurement justifications.  Follow all guidelines for purchasing according to DHS and Department of Administrative Services (DAS) rules and regulations.
Liaison with Des Moines technical support personnel, software vendors, and field engineers for coordination of equipment installation, software updates, maintenance, problem resolution, and repair.  
Research, develop, update, and coordinate for data processing in the institution, including current status of hardware, software, and personnel, as well as, budget information and proposed acquisitions, projected plans, and cost analysis.
Monitor various IT programs, including, but not limited to, computer network, telephone system, fire alarm system, panic alarms, cameras, and video recording systems.  Ensure subordinate staff are trained in operating, troubleshooting, and repairing these systems.
Ensure the security of computer equipment and system integrity.  Continuously check and update all computers, hardware, and devices with anti-virus software, updates, and keeping current with today's standards.  Monitor for system weaknesses and attempts at making the system more vulnerable.
Other duties as assigned.

Location: Cherokee, Iowa

Open: Monday January 17th

Close: Monday January 24th 2022

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